Saudi Jobs

Call Center Jobs in Riyadh

2. call center Agent , Customer complaints Job - synoptic8 Days Old Job1. Answer phones in a professional manner 2. Respond to customer inquiries 3. Follow-up sales opportunities 4. Find the required information using the resources available 5. Address and resolve customer complaints 6. Provide information about the products and services to customers 7. Identify and escalate the priority issues 8. Archiving all calls within the system and making reports 9. The ability to achieve top performance of most of the work in one timing without confusion 10. Making sure of the arrival of the goods to customers on demand and according to required quality standards. 11. Fo
3. UAT Tester,(4 - 10 yrs.),Riyadh - Saudi Arabia13 Days Old JobArabian Control Systems Co. Ltd. - The UAT tester will be responsible for performing the User Acceptance Testing that verifies if all the user requirements have been satisfied by the delivered system. The systems will include:Siebel CSR/UCM/Teller/call center/CRMCustomer Core (Systematics)Consumer Finance Applications (Capstone, Algo, ALS)Oracle Database (ODS,ODMS)
4. call center Operator (RIYADH)- Saudi Male,(1 - 3 yrs.),Riyadh - Saudi Arabia14 Days Old JobConfidential - -Ensure that all incoming calls and all customer requests are properly handled.-Ensure that all complaints or request that are received are confirmed done by the technician and if they are satisfied with the action taken through calling the client before putting the complete status of the work order.- Generate the required reports.
5. call center Operator (RIYADH)- Saudi Female,(1 - 3 yrs.),Riyadh - Saudi Arabia14 Days Old JobConfidential - -Ensure that all incoming calls and all customer requests are properly handled.-Ensure that all complaints or request that are received are confirmed done by the technician and if they are satisfied with the action taken through calling the client before putting the complete status of the work order.- Generate the required reports.
7. call center Operator (RIYADH),(1 - 3 yrs.),Riyadh - Saudi Arabia14 Days Old JobConfidential - -Ensure that all incoming calls and all customer requests are properly handled.-Ensure that all complaints or request that are received are confirmed done by the technician and if they are satisfied with the action taken through calling the client before putting the complete status of the work order.- Generate the required reports.
8. call center Agent Job - American Express15 Days Old Job• Answer inbound calls as well as making outbound calls to assist customers who have specific inquiries. • Build customer’s interest in the services and products offered by the company. • Provide personalized customer service of the highest level assuring a prompt and an accurate responds to be provided on their inquires. • Update the existing databases with changes and the status of each customer/prospective customer. • Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties. • Follow up the calls of the client with clerical du
9. call center Representative Job - DMS MENA16 Days Old JobJob Description - Answer inbound calls as well as assist customers who have specific inquiries - Build customer’s interest in the services and products offered by the company - Provide personalized customer service of the highest level - Update the existing databases with changes and the status of each customer/prospective customer - Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departmentsJob Details Date Posted: 2012-05-06 Job Location: Jeddah, Saudi Arabia
10. call center Operation Manager Job - DMS MENAOld Job1. Create, monitor and review procedures that are implemented to attain efficient and effective day-to-day operations; develop standard operating procedures/ workflows to ensure adequacy in meeting call center objectives. 2. Manages call center setup; making sure all requirements, facilities and resources are available on time needed to meet deadlines; this requires alignments with all related departments. 3. Develop performance reports in order to assure tracking of departmental key performance indicators and provide profound analysis for data concerning the call center operations/customers
11. System Administrator Job - DMS MENAOld Job Maintain system (Data center, Fire Protection, Cooling…etc) performance by performing system monitoring and analysis.  Troubleshoot backend system hardware, software and operating system.  Escalate the application problems to vendors.  Responsible for the IPT/call center Solutions (Avaya, Cisco & Altitude) severs hardware equipment and operating System.  Responsible for the Database servers' hardware equipment and operating system.  Responsible for Linux Application Servers.  Responsible for online hosted websites.  Implement and deploy new Windows servers' environments. 
12. MANAGER WORKFORCE TRANSFORMATION - Must have experience in Change Management or equivalent Job - First Resort Global RecruitmentOld Job+ NEW VACANCY + MANAGER WORKFORCE TRANSFORMATION Leading Telecoms Company 55k SAR per month SAUDI NATIONALS ONLY Jeddah Our client is a leading Telecoms company in the Middle East. They have an outstanding reputation for delivering quality, innovation and reliability. They work with international companies on special projects and have a large multicultural workforce We are looking for an experienced Manager of Workforce Transformation to join the team in Jeddah, Saudi Arabia. OVERVIEW OF ROLE The Manager of Workforce Transformation contributes to developing the overall Employee Value P

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